Overview

The incumbent will be responsible for bus operations supervisory and administrative work involving the direction of the transportation function of the Bladensburg operating division. The incumbent will assist the Superintendent in maintaining optimal service performance and for identifying and resolving service issues. The Assistant Superintendent will also assist the Superintendent with providing performance feedback to employees using several methodologies i.e., coaching, counseling, performance management, etc to address performance issues and to recognize good performance. The Assistant Superintendent will work closely with the Superintendent to ensure a high level of customer service is provided to the public. The Assistant Superintendent has the authority to take action within the established guidelines, and will be evaluated on the effectiveness of all bus transportation service, workforce productivity, cost performance, and other service programming and activities. This position is a management level position responsible for the

technical, administrative, and customer service work at the Bladensburg Bus Division.

Requirements

Graduation from an accredited college or university with a Bachelor’s Degree in Transportation, Business/Public Administration, Engineering or a related field. A minimum of seven (7) years progressively responsible transportation operations/management experience. Experience as a Street Supervisor, Operations Supervisor, or Manager Service Operations. Supervisory experience is required.Experience in lieu of education will be considered if candidate can effectively demonstrate progressively responsible transportation operations/management experience. Experience as a Street Supervisor, Operations Supervisor, or Manager Service Operations. Supervisory experience is required.

Additional Information

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

Salary: 76,369 – $95,461 – $114,554