Summary of Job:

Under general supervision of the Director – Fixed Route, the bus operator performs work which involves operating a bus on a predetermined route according to time schedules, charts, and special services in and around the city of Jacksonville for the purpose of transporting passengers.

Essential Job Functions:

• Operates assigned bus in a safe and efficient manner.

• Follows all safety and traffic rules and strictly adhering to time schedules.

• Memorize assigned routes, transfer points and fare structures.

• Resolves passenger concerns, issues and questions relative to services.

• Remains diligent and report dangerous conditions or unusual activity along bus route, including road conditions, obstructions, unusual traffic and potential criminal activity.

• Provide general and routine information to passengers in a courteous and helpful manner.

• Provides assistance to disabled passengers as required.

• Monitors fare and ticket collection, verify appropriate pass is used.

• Performs pre-trip inspections of assigned bus.

• Completes routine forms to report mechanical difficulties of bus assigned.

• Performs other duties of similar nature as, may be required.

• Communicates with co-workers, management, and others in a courteous and professional manner.

• Promptly reports accidents and incidents that occur in, on or around company vehicles to Control Center and if it affects service operations.

• Inspects bus for lost articles and turns over to appropriate department.

Supervisory & Operational Authority:

• This position has 0 direct report(s).


• Recognize and follow ADA rules and regulations related to passenger transit services.

• Responsible for completing all mandatory training classes.

• Responsible for reviewing and complying with all JTA policies, procedures and directives.


• Must be 21 years old or older

• High school diploma or possession of an acceptable equivalency diploma.

• Florida CDL class A or B license with Passenger endorsement or Passenger permit.

•Clean driving record: no more than 3 traffic violations in the last 5 years or 3 years without any traffic violations.

Knowledge, Skills & Abilities:

• Must be able to lift at least 25lbs and push objects such as doors, windows, emergency hatches, wheelchairs and wheelchair lifts.

• Must be able to repetitively bend, kneel, squat, and twist safely.

• Must be able to sit for extended periods of time.

• Must be willing to work nights, holidays, weekends, split shifts, split days off and any hours assigned.

• Must have been a licensed driver for a minimum of two (2) years.

• Must be able to read a map.

• Must be able to use good judgment and carryout instructions given by Supervisors or dispatch personnel via radio.

• Must be able to keep accurate records, and communicate clearly and concisely via a radio handset.

• Ability to communicate effectively in English, both verbally and in writing.

• Ability to see and judge a variety of object distances and traffic patterns.

• Ability to quickly respond to objects and traffic patterns.Physical Demands:

• Sit for prolonged periods.

• Perform repetitive motion.