Overview

Mountain Line Transit Authority is looking for and IT manager to join our team!

The IT Manager works under the supervision of and reports daily to the Assistant Manager of Administration and Marketing and coordinates with the Chief Executive Officer. As the IT Manager, this position is responsible for coordinating, planning, and leading computer-related activities in the organization. They help determine the IT needs of an organization and are responsible for implementing computer systems to fulfill the organization’s information systems requirements. While major network and server set up will be contracted, this position will be responsible for some of its security, maintenance and monitoring. This position is also responsible for providing route information and updates to our riders through several online channels. Thirdly this position is responsible for the internal collection and management of data.

Responsibilities

  1. Minor maintenance and monitoring of internal network and server2. Manage domains and security certificates

    3. Develop and Maintain a Cybersecurity Incident Response Plan

    4. Price out and purchase computer equipment for staff

    5. Provide daily tech support for staff

    6. Provide or arrange tech related training for staff

    7. Manage phone system, set up employee phones and troubleshoot any issues

    8. Provide route information via General Transit Feed Specifications

    9. Provide live ridership data to riders via mobile apps, websites etc.

    10. Analyze ridership data for presentation purposes

    11. Manage online shopping cart for Grey Line services

    12. Manage employee tablets

    13. Manage apps for employee tablets

    14. Set up and implement data collection system via employee tablets

    15. Maintain digital filing systems

    16. Fare collection monitoring, evaluation and new option research

    17. Collection of online analytical data relating to MLTA website, online tools and social media

    18. Set up new employees email, system access, tablets, accounts etc.

    19. Set up and monitor security cameras in building and on-board revenue service vehicles

Requirements       

1. Requires a college degree or equivalent education and experience in order to perform daily activities
2. Requires previous experience serving in a self-directed and responsible administrative, or other position of similar experience
3. Excellent written and verbal communication skills.
4. Requires good grammatical and writing skills
5. Requires the demonstrated ability to work independently to achieve desired goals and objectives
6. Requires experience using a variety of software applications in an office environment