Overview

The Mobility Coordinator position will support the Mobility Manager in the coordination, implementation, deployment and management of a range of mobility programs and services that are meant to enhance the quality of life and mobility options for the residents and visitors of the City of Greeley. Utilizing technology, and with a focus on education and coordination for the entire division, the position will support the provision of seamless mobility options for those traveling to, from and within the city.

Responsibilities

Provide regular updates to the Mobility Manager on program status projects, performance measures and other areas of responsibility;

Respond to requests for information and assistance from other departments, employers, consultants, and the public concerning mobility programs;

Demonstrate strong customer relationship orientation, conflict resolution skills, and aptitudes;

Participate in the selection of consultants, technology and contractors;
Work effectively with other City Departments, professionals, contractors, and public and independently resolve concerns, issues, or disputes;

Plan, schedule, assign, and supervise work of subordinates; evaluate performance and provide leadership and training opportunities in a manner conducive to full performance and high morale;

Using teamwork and collaborative methods, participate with multiple partners to meet the goals and objectives in alignment with the City of Greeley priorities;

Performs related duties as required;

Supports state and local coordination planning and policy bodies such as regional partnering agencies and funding partners;

Promotes the FTA initiative on the development of coordinated transit services as appropriate, within the region;

Supports operational planning for the acquisition and implementation of ITS technologies to help plan and operate coordinated systems;

Gathers and analyzes data to evaluate mobility service options for residents and visitors of the City of Greeley; Including persons with disabilities, the elderly and others who are transportation disadvantaged to design the most efficient and cost-effective option possible;

Assists in the development of strategies and grant preparation for seeking other funding sources and to leverage existing funding with non-FTA federal programs;

Overall customer experience, including but not limited to education, trip convenience functions like real-time traveler information, website and social media management, mobility hubs, and payment options;

Citywide Curb Management, including but not limited to parking availability and compliance, micro-mobility programs and compliance;

Fuel Option Management, including but not limited to convenience and accessibility of conventional and non-conventional fueling options;

Development, production and distribution of marketing and educational programs and materials directed at employers, employees, agencies and others to increase awareness of mobility choices;

Direct outreach to area employers, agencies and other groups on available mobility programs and services to enable new connectivity options for employees;

Facilitation of enhanced access to mobility services and options through the integration and coordination of services with both city operated services and partner agencies;

Supervision of coordination team members;

Management of micro-mobility permitting process and/or contract administration and compliance;

Compliance with Title VI, Affirmative Action and Low English Proficiency (LEP);

Other related duties as assigned.

Requirements

Bachelor’s degree in transportation, urban and regional planning, public administration, business administration, or a related field;

Minimum of two (2) years of progressively responsible experience required; OR
Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job;

Strong communication skills, both oral and written;
Fluency in Spanish preferred;

Demonstrated ability to work independently and set workload priorities;

Knowledge of principles and practices of local government, mobility management, micro-mobility, curb management, and human services;

Basic knowledge of specialized areas such as transit and paratransit operations, and the activities of local human service providers;

Strong interpersonal skills that include ability to be part of a successful team and work with outside partners;

Demonstrated customer service skills, with experience in dealing with difficult situations;

Strong computer aptitude, with skills in Microsoft suite and the ability to learn new computer software applications;

Ability to establish and maintain effective working relationships with all levels of staff, community leaders, government representatives, and customers;

Demonstrated facilitation skills;

Must be able to work with limited supervision;

Must be enthusiastic and foster genuine interest in assisting the public of the region with their transportation needs;

Knowledge of the Americans with Disabilities Act (ADA) and its specific applications to public transportation;

Ability to provide leadership and speak before public groups;

Ability to analyze data, define problems, identify potential solutions, develop implementation strategies, and evaluate outcome;

Ability to read and understand transportation and program planning documents and standards;

Ability to obtain a valid Colorado driver license within 6 months of hire and good driving record.

Additional Information

Work Environment & Physical Requirements: Available on job listing