Use innovative approaches for managing and delivering coordinated transportation services to customers, including older adults, people with disabilities, and individuals with lower incomes. Focus on meeting individual customer needs through a wide range of transportation options.


• Promote the enhancement and facilitation of access to transportation services, including integration and coordination of transportation services for individuals with disabilities and older adults

• Short-range planning, management activities and projects for improving coordination among public and private transportation service providers in the service area

• Develop and update the Authority’s Locally Coordinated Public Transit-Human Service Agency Plan (LCP) which identifies the transportation needs of individuals with disabilities, older adults and individuals with lower incomes and provides strategies for meeting those needs

• Facilitate regular meetings with public transportation providers and community stakeholders to identify unmet transportation needs

• Ensure oversight and program compliance for all sub-recipients of federal funding as identified through the locally coordinated planning process

• Gather and analyze data to evaluate transportation service programs and options for elderly individuals, individuals with disabilities and low-income individuals

• Research and pursue eligible grant opportunities, particularly those tailored to elderly and disabled transportation

• Lead community outreach and education efforts through a variety of platforms including in-person, written releases, and social media


• Undergraduate degree in transportation, urban planning, business, public administration, or related field

• Three (3) years verifiable experience in planning, public administration, accessible services, social work, public transit or human services coordination

• Knowledge of FTA requirements and the ADA (Americans with Disabilities Act) and its application to public transportation preferred

• A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted

• Must possess valid North Carolina driver license


• Computer literacy with proficiency in MS Office Suite

• Leadership ability and engagement through regular public speaking

• Highly analytical, intuitive, problem solving with the ability to develop implementation strategies and evaluate outcomes


This position is funded under the Section 5310 Program: Enhanced Mobility for Seniors and Individuals with Disabilities and is contingent upon continued future grant funding