Get on board for a fulfilling career in public transportation.

Are you passionate about helping others? Do you have experience working with seniors and/or individuals with disabilities? If this describes you, our Paratransit and RideChoice Program Representative may be the perfect fit for you. This position is part of our Accessible Transit Services team which is responsible for ensuring that seniors and individuals with disabilities throughout the Phoenix metropolitan area have access to public transportation and demand response services.

The Paratransit and RideChoice Program Representative reports to the Paratransit and RideChoice Program Supervisor and provides day-to-day support of Valley Metro’s Paratransit and RideChoice services. Typical duties include: responding to Paratransit and RideChoice program questions, complaints, and concerns; preparing related reports; developing and giving a wide variety of presentations; responding to requests for Paratransit and RideChoice program information; and perform a wide variety of activities related to supporting highly visible and sensitive projects.

Valley Metro exists to Connect Communities and Enhance Lives.

Valley Metro is an Equal Opportunity/Affirmative Action Employer.


Minimum Qualifications & Requirements

Completion of college coursework in Business Administration, Public Administration, or related courses and two (2) years of program or administrative support experience working with seniors and persons with disabilities, accessibility issues, and public involvement, OR, an equivalent combination of education and experience sufficient to successfully perform the essential duties such as those listed above may be considered.

The successful candidate will have experience in one of the following areas:

Public transit or paratransit service delivery
Managing or working with a third-party contractor
Serving seniors and/or people with disabilities
Desired Qualification:
Bilingual English/Spanish

Background Investigation:
Employment is contingent upon the results of a background check.                                                                    

To learn more about this exciting job opportunity, please apply at Valley Metro’s Career Page.