Do you want to be a part of an organization who is passionate about diversity, equity, and inclusion? CapMetro is the place for you!

The Program Manager, Compliance reports directly to the Director, Diversity, Equity and Inclusion. This position is responsible for managing and assuring compliance with federal regulations through auditing, monitoring, tracking, training, policy updating, and reporting the Authority’s compliance with Title VI of the Civil Rights Act of 1964, Environmental Justice and Limited English Proficiency requirements, Disadvantaged Business Enterprise (DBE)/Small Business Enterprise (SBE) programs, Equal Employment Opportunity (EEO) program, and other related civil rights legislations and FTA issues. Administer, direct and coordinate the Authority’s Title VI and Limited English Proficiency plans.  Additionally, the incumbent will develop federal and state regulatory reports, as well as internal reports for the Operations Committee of the Board of Directors and provide data and other statistical information as per request from legal and other departments. Work under general direction with extensive latitude in the use of initiative and independent judgment.

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.

DBE Liaison Officer 

  • Serve as Capital Metro’s DBE Liaison Officer with direct access to the President/CEO on DBE related matters.
  • Develop and implement processes for interpreting federal regulations for the Capital Metro DBE and Small Business program.  Oversee compliance under Federal Transit Administration (FTA) guidelines and Texas Unified Certification Program (TUCP) and is responsible for establishing the DBE goals for all applicable procurements and reporting to the FTA.
  • Oversee the goal calculation and contract monitoring processes to ensure compliance with all DBE/SBE contractual provisions.
  • Interact with government entities for verification and contract compliance.
  • Ensure that applicable local, state and federal laws that pertain to DBE/SBE programs are adhered to.

Title VI Coordinator

  • Develop and administer the Authority-wide Title VI, Environmental Justice and Limited English Proficiency plan/program(s).
  • Audit and monitor the administration of program policies, practices and procedures to ensure equity and nondiscrimination in the delivery of agency services, programs and benefits. Provide documentation for defense and make feasible recommendations when necessary.
  • Design, prepare, and revise reporting formats, procedures, and guidelines for the Title VI program.
  • Ensure that participation of a cross section of various social, economic, and ethnic interest groups is represented in the planning process by disseminating program information to minority media and ethnic organizations and participating in meetings in predominantly minority communities.
  • Provide advisory and consultative assistance to Agency personnel in the interpretation and implementation of all policies and procedures pertaining to Title VI, Environmental Justice and LEP Programs.

EEO Officer Support

  • Monitor and make recommendations to the EEO Officer regarding federal guidelines on equal employment opportunity.
  • Monitor EEO programs of sub recipients and contractors and make recommendations to maintain compliance with federal guidelines and requirements.
  • Assist with the implementation and success of Capital Metro’s Office of Diversity, Equity, and Inclusion initiatives and serve as a resource to agency staff.
  • Represent the Office of Diversity, Equity and Inclusion and the agency in organizational and community outreach programs and projects.

Other Duties

  • Responsible for developing and maintaining annual budget for Diversity and Compliance. Provide support regarding budget development and monitor budget variances as required.
  • Support Capital Metro’s safety culture by following safety and security policies, considering safety in every action and reporting safety and security concerns.
  • Perform other duties as required and/or assigned.


  • Bachelor’s degree in Business Administration, Communications, Public Relations, or related field. Related experience may be substituted on a year-for-year basis for up to four years.
  • Seven (7) years of progressively responsible combined experience in public transportation, DBE, SBE, Minority, WBE, Civil Rights and Title VI program compliance required.
  • Demonstrated experience in developing and implementing a Title VI/Environmental Justice/Civil Rights Program preferred.
  • Familiarity or experience with minority, government, or business programs (SBA, DBE, HUB, MBE, WBE, etc.) preferred.
  • Experience in the areas of planning, research, program development and budgeting required.  A background in transportation services is preferred.

Knowledge, Skills and Abilities

  • Must stay current on Title VI/Environmental Justice/Civil Rights regulations and laws.
  • A high level of technical expertise demonstrated through advanced problem solving, planning, investigative and analytical skills are critical for successful development and administration of ensuring compliance
  • Excellent verbal, written and interpersonal communication skills.
  • Skill in composing and preparing correspondence, reports, and forms.
  • Skill in maintaining records according to established policies and procedures.
  • Ability to establish and maintain effective working relations with a diverse population.
  • Effective organizational development, project coordination and problem-solving skills.
  • Effective planning and strategic management skills.
  • Skill in using PC word-processing, spreadsheet, and database management software application.


  • Work with a diverse, collaborative and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members.
  • Utilize our free and reduced fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home.
  • If you have children between the ages of 6 months and 6 years old, enroll them in the onsite award-winning Child Care and Learning Center.

…and much more!

Capital Metro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state or local laws. Capital Metro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.