The Virginia Railway Express (VRE), a growing commuter rail operation connecting Washington, DC with Northern Virginia and surrounding counties, is in need of two experienced professionals who will perform multiple roles in the areas of customer communications and commuter rail operations: Monitors train operations and proactively addresses issues such as delays, disruptions, or crisis. Coordinates communication with train crews, host railroads, partnering agencies or other entities; provides information to staff and the public. Assists with all passenger communication efforts, to include answering phone calls, responding to emails, handling office visits, social media, Train Talk and vre.org. May also assist with a variety of public events and initiatives. This position reports to our Headquarters in Alexandria, VA.
Work experience in a transit operating environment and familiarity with VRE is highly desired. A Bachelor’s degree in a relevant field and at least 3 years of related operations and communications experience is required. Must be able to work flexible hours demanded by a transit operation environment. Must attain/renew Rules Certification on CSX, NS and Amtrak Railroads within one year of start date. Must also possess a valid driver’s license, current auto insurance, and maintain a safe driving record at all times during employment with VRE. For the complete job description, please see our website: www.vre.org. Full time position with great benefits. Projected hiring range: $53,767 – $75,000, depending upon prior experience and education.
VRE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. Veterans are encouraged to apply. Background checks are performed on all new employees. No inquiring phone calls will be accepted in response to this ad. Qualified candidates interested in applying should submit by e-mail or mail a professional styled cover letter, resume, and three confidential references (to include their address, phone & e-mail) by close of business, June 1st, 2021, to:
Human Resources Administrator
1500 King St. Suite 202 Alexandria, VA 22314