Job Description    

Do you want to work in a role where you can influence your community in a tangible way? Do you want to work in a collaborative environment to keep our communities moving forward and united? Are you looking to join an industry that continues to move forward at the speed of a moving train? Our Service Planning team wants you to join their team as a Service Planner to effect real change in the community and how community members interact with us and one another using our various transit services!


As our Service Planner, you will:

  • Locate and quantify viable transit travel markets using industry-accepted analytical methods.
  • Define service alignments and service levels.
  • Determine the effectiveness of existing services in meeting the expectations of target markets.
  • Evaluate business/consumer practices of key entities (e.g. employers, developers) that could diminish the potential impact of service investment.
  • Analyze policies and practices that guide the service development process.
  • Assist with project management activities.
  • Assist in the administration of the bus stop program within an assigned geographical area.

Bachelor’s degree in Urban Planning, Economics, Business, Math or a closely related field required.
Three years related work in transit planning, such as an Assistant Service Planner. Must have a valid Utah driver’s license with no more than 4 moving violations in the past three 3 years; cannot have more than 1 violation of driving under the influence of alcohol or any drug within the last 10 years.

  • – OR –
    an equivalent combination of relevant education and experience.
    [UTA reserves the right to determine the equivalencies of education and experience.]


  • Intermediate proficiency in MS Word and Excel
  • Intermediate skills in Trapeze reports
  • Geographic Information Systems (GIS)
  • Customer Comment Module; Statistical and database software
  • Strong verbal and written communications skills
  • Determine the most efficient distribution of limited resources
  • Think analytically, Perform detailed work, Apply new ideas to solve problems
  • Work independently or as a team member, and cooperatively with customers and the public, even in controversial situations.
  • This job requires regular and predictable attendance.


  • Medical with a low deductible, Dental, Life, Vision, and Disability Insurance with a flexible health spending account
  • 22 accrued days of PTO (13 vacation days and 9 sick days) including 12 additional holidays off/year
  • 457 Retirement plan, with a Retiree Medical Account
  • Pension plan, which fully vests after 5 years of employment
  • Employee health and wellness program including a free on-site clinic and with no cost to employees, their spouses, and their dependents
  • Training development and career advancement opportunities
  • Education tuition reimbursement
  • Free transit passes for all employees, their spouses, and their dependents under the age of 23
  • Free on-site fitness facilities and discounts to Vasa Fitness
  • Other discounts and memberships with various community partners.