The purpose of this position is to perform project coordination, data management and analysis, community engagement, grant administration support, federal regulatory compliance, and general support activities of the Transit Planning Division. The Transit Projects Coordinator will provide direct support to the Transit Planning Manager for all projects related to transit planning and operations of the City’s transit system, Asheville Rides Transit (ART).

This position will be heavily involved in the implementation of the 2018 Transit Master Plan, and will have the opportunity to help shape the future of transit in Asheville. Major projects that the Transit Project Coordinator will facilitate include:
Implementation of multi-year $1.0 million federal grant project focused on area-wide bus stop improvements.
Planning, design, and construction of a major expansion of the Downtown Transit Center.
Short-term and long-term planning to locate and construct a new transit maintenance garage.
Assisting with Transit Master Plan implementation, including monitoring and evaluation of new service improvements, and preparing and implementing master plan recommendations as budget allows.


Utilizing an array of transit software applications to perform various types of transit service analysis, including the evaluation and forecasting of service delivery, developing route alternatives, performing land use and demographic analysis to evaluate route alternatives or infrastructure improvements, designing and conducting rider surveys, preparing trend analysis, examining problems to develop strategies to address community needs.
Utilizing various transit data systems and software to communicate real-time transit data, digital signage messaging and alerts, text message alerts, and bus headsign messages.
Communication and public engagement, including developing presentations and reports regarding key transit performance measures, service changes and improvements, and serving as a liaison to the Transit Committee and other Committees and Commissions as needed; lead and implement public engagement activities to obtain feedback from riders.
Representing the Transit Planning Division in the development review process. Review new development projects for impacts to the transit system, and make recommendations for improvements.
Supporting the Transit Planning Manager with operations contractor oversight by providing reports and data on schedule adherence, missed trips, completed revenue hours, etc.
Assist with compilation and submission of required transit data to FTA for compliance purposes.
Coordinating with ART Operations Staff to modify schedules and routes as needed.
Managing contracts by writing bids, RFP’s and RFQ’s to meet local, state and federal requirements.
Researching funding opportunities and assisting the Transportation Grants Coordinator with developing and managing grants.
Research and report on transit innovations and industry trends.
Assisting with transit procurement and ensuring that all federal and state requirements are followed.
Work closely with other departments and with ART on various transit capital projects, including bus shelter installations and improvements, facility renovations, and rolling stock procurement.
Coordinate with other departments and ART regarding roadway closures and detours.
Perform website updates and assist in posting and sending rider alerts.
Serve as a staff liaison to the Transit Committee.
Supporting the Transit Planning Manager on projects as needed.


Bachelor’s degree in Urban Planning, Transportation Planning, Transit Planning, or related field is required. One (1) to three (3) years of related work experience preferred, including GIS and/or analytical experience, is not required, but is preferred.
Experience with graphic design or ability to update maps and schedules with Adobe Design Suite is not required, but is preferred.
Familiarity/experience with following transit-related software programs, such as: Trillium, Remix, Swiftly, SPSS, etc. is not required, but is preferred.

Additional Information

Licensing /Certifications (not required but preferred):
ADA in transit
Basics of Transportation Planning
Transit Service Planning
Applicants with equivalent experience and/or education may be considered.